Spotify Won T Let Me Play Offline

Spotify Won T Let Me Play Offline – If you didn’t get an answer in the previous step, we need to send your question and wait for someone to answer. You will be notified when this happens.

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Spotify Won T Let Me Play Offline

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Won’t Let Me Play Songs I Want

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We get reports that downloaded songs don’t play when the app isn’t connected to the internet. Offline songs are grayed out but indicate that they have been downloaded. When connected to the Internet, the same songs can be played without problems and still appear downloaded.

We wanted to let you know that we have fixed this issue. However, keep in mind that you may experience problems with your offline content for other reasons, such as:

If you’re still having trouble after checking all of the above, please start a new thread on that help board.

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So I’ve been playing music offline on my Nexus 7 tablet for months and now suddenly I can’t. When I try it, it says I don’t have an internet connection (apparently) and all the songs are grayed out. The songs are downloaded and I’m still subscribed to Spotify so I don’t know what happened. I tried clearing the cache and reinstalling the app, but that didn’t help. Any help would be appreciated.

All songs, podcasts, and audiobooks I download won’t play offline. All audio suddenly stops playing whenever I disconnect from wifi/data.

Note that all the songs/playlists still have the downloaded icon (green circle and down arrow) to say they are downloaded, but for some reason whenever I disconnect from the internet, they all just have a gray name (shown in the screenshot below). I have been suffering from this for months now and have also created a new account.

I’ve already done all the recommended fixes online, like clearing the cache, reloading songs/playlists, clean installing/reinstalling the app, and making sure “offline mode” is on. Yes, they work for 1-2 days at most, but always come back to the problem.

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It’s honestly tiring so please let me know if there is a permanent solution as the main reason for the subscription is to listen offline as I have to be in some places with limited data access. If it’s not, I don’t think there’s any point in continuing my subscription because the app isn’t working as promised and I’m not getting my money’s worth. Thank you!

Great troubleshooting so far, we can try other things to help you fix this.

Start by telling us if you’re using an SD card to store your downloads or if you’re doing it directly on the internal storage.

Also check that there are no cache clearing apps running on Spotify. Remember that even if you haven’t installed such apps, some devices already have them.

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Appreciate the answer. Sorry for missing it, I downloaded everything directly to my internal storage. As for the cash settlement apps, I don’t have any third-party apps that do this, and I’ve also removed all restrictions (like battery/power usage, memory, and storage permissions) from the app to make sure nothing interferes with it. is working

If possible, you can ask a friend/family member to sign in to your account on their device so you can check if the same issue occurs on another account. This helps us understand if the issue is account related or device related.

I have the same problem. I can’t play downloaded music offline even with a premium account. I tried all the suggested solutions I found here on Spotify, but nothing seems to work.

To help you better, we would like to know a little more about your case. Please tell us the brand, model and operating system of your device, as well as the version of Spotify you are using.

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Also let us know if you use an SD card or internal storage. Finally, some screenshots of your playlists might be helpful so we can take a closer look at the issue.

If my brother logged in using his account on my phone, gave it 2 days and it seems to be working fine for him. In turn, I also logged into his phone (Samsung A50, Android 11), downloaded the playlist to his phone using a memory card and that too worked perfectly.

I went back to my phone and reloaded my playlist but after an hour it stopped working.

If you encounter this problem, be sure to click +VOTE and subscribe to the thread to be notified of progress.

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If none of the above helped, can you also make sure you provide us with the following information if you haven’t already done so:

Thank you! We’ll keep you updated and let you know as soon as we get an update.

Hi, I can’t play half of the song in another playlist. This streak has been going on for three weeks now. I have tried everything to solve this problem but it doesn’t help me. Can it be fixed very quickly? If this is not possible, please let me know and we will make other arrangements. Because the songs I want to listen to start playing, they stop after six seconds. Please help If you didn’t get an answer in the previous step, we need to post your question and wait for someone to answer. You will be notified when this happens.

Just add details to your question and refine the title if necessary, select the appropriate category and publish.

Spotify Asked Me To Take A Survey After I Cancelled Spotify Premium The Other Week For Apple Music. Survey Asked Me If I Would Switch To Spotify Platinum In The

You must immediately create an account (or sign in if you already have one) before we can send your question.

Don’t worry – it’s quick and painless! Just click below and once you’re logged in, we’ll come back here and post your question. We remember what you’ve already written, so you don’t have to do it again.

Hi I haven’t been able to use spotify on mobile data at all for the last few days. I have permission to do this but all the tracks are grayed out and I get the “no internet connection” error below. Works perfectly on WiFi.

We are pleased to inform you that we have revisited this issue and our team has made several changes to the backend to improve it.

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That’s why we’re closing it. Everything should run more smoothly from now on.

However, if you are still having trouble with this issue, remember that it might be due to your network or device settings information. That’s why we want to refer again to some of the steps we mentioned earlier. They usually do the trick and if you follow and try them all, there is a good chance that the problem will be solved or at least you will find the cause.

Hey! I’ve been having issues with Spotify for a few days. When I use wifi everything is fine. When I switch to mobile data, Spotify goes offline and can’t connect. I can only listen to downloaded playlists. All other apps that require an internet connection work perfectly, the only problem is Spotify.

I use Spotify a lot when I’m not at home and can’t connect to Wi-Fi, so using it with mobile data is important to me.

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Can you try reinstalling the Spotify app first? If that doesn’t work, we can try other things.

Hey! I tried a clean reinstall, forgot to mention that in my post. Unfortunately, it didn’t work.

First, I recommend that you take a look at Spotify’s settings and check if the app works in offline mode. If so, disable it.

Your mobile phone may prevent Spotify from accessing your mobile data. You can check this in your Note 10 data settings.

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If everything is fine behind the scenes, try restarting your device and see if the problem persists. If so, please let me know.

Let me know if you have any other questions or need more help! I’m happy to help!

From all the troubleshooting you’ve tried, it sounds like the problem might be with your device. The only troubleshooting steps you haven’t tried yet that I recommend are the following:

I admit that both steps are very painful and I’m really sorry that I don’t have anything easier to recommend.

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Now give some advice.

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